With customizing shampoo, not every bottle will come out perfectly for everyones needs. We know this and back our product and ingredients 100%. We highly value or product and our customers and will look into every issue.
To get a refund or start an exchange, please start with emailing your issue and order number to firstname.lastname@example.org.
In some cases, we may not have you send your product back to help save you money while decreasing environmental impact.